Terms of Service

Article 1 (Purpose and Service Overview)

1.1 Service Name

• Korean: 치니파이 타로
• English: Chinipy Tarot

1.2 Service Purpose

This service provides tarot card interpretations and dream interpretations on topics of interest to users as an entertainment and recreational service.

1.3 Important Notice

Article 2 (Service Eligibility and Registration)

2.1 Eligibility

• Individuals aged 12 and above (14 and above for the web service)
• iOS and Android app users, and users of the web service (chinipy.com/apps/tarot/salon)
• Available worldwide (Main service regions: Korea, Japan, USA, UK, France, Spain, Germany)

2.2 Minor Protection

• Parental supervision required for minors' service use
• If a minor makes a payment without the consent of a legal guardian, the minor or the guardian may cancel it under the Korean Civil Act
• Guardians are responsible for appropriately monitoring their children's service use
• Preventing minors from blindly believing tarot results is the guardian's responsibility

2.3 Membership Registration

• App: social login via Google OAuth, Apple OAuth
• Web service: Chinipy Account (Kakao, Naver, Google, Apple login)
• Agreement to these Terms of Service and Privacy Policy required upon registration

2.4 Global Service Provision

• Personal information may be transferred abroad for smooth global service provision
• Main transfer countries: USA, Singapore, European Union
• Processing in compliance with personal data protection laws of each country (GDPR, DPF, etc.)

Article 3 (Service Content and Usage)

3.1 Basic Services

• Free Tarot Reading: Basic interpretation provided when using Moonlight Shard (brief summary format)
• Premium Tarot Reading: Detailed interpretation provided when using Focus Elixir
• AI-based Character Tarot Reading: Customized interpretations through various characters
• Dream Interpretation Service: AI-based dream interpretation and consultation

3.2 AI-based Services

• This service provides tarot interpretations using advanced artificial intelligence technology
• Continuously improved for AI response consistency and quality enhancement
• Due to the nature of AI technology, perfect results cannot be guaranteed
• Customized interpretations based on individual interests
• Personalized service provision through analysis of access frequency and usage patterns

3.3 Data Collection and Usage

This service collects the following information for service quality improvement:

• OAuth Login Information: Email, name, unique identifier from Google/Apple accounts
• Service Usage Records: Tarot question history, interpretation result viewing records
• Dream Content and Dream Interpretation Records: User-entered dream content, AI interpretation results (automatically deleted after 7 days)
• Device Information: Mobile device identifier, OS version, app version
• Optional Information: Date of birth (for accurate interpretation), interests (for customized service)

3.4 Sensitive Information Processing

Article 4 (Game Items and Payment)

4.1 Game Items

Moonlight Shard

• Basic item required for free tarot reading use
• 1 piece allows 1 free tarot reading
• Acquisition Methods:
  • 1 piece provided as daily login reward
  • Obtainable by watching ads on event page
  • Obtainable by participating in in-app events
  • Obtainable through other events and rewards
• Exchangeable for Focus Elixir (currently 10 pieces = 1 Focus Elixir, exchange rate subject to change)

Focus Elixir

• Premium tarot reading ticket
• 1 piece allows 1 premium tarot reading

Oracle Tome

• Paid in-app purchase item
• Exchangeable for Focus Elixir (currently 1 piece = 3 Focus Elixir, exchange rate subject to change)

4.2 In-app Purchases

• Using Google Play Store, App Store payment systems
• Store payment policies apply when purchasing Oracle Tome
• Payment cancellation and refunds follow each store's policies

4.3 Withdrawal and Refunds

App Store Purchases

• Oracle Tomes are sold through the Google Play Store and App Store payment systems, and cancellations and refunds are generally requested through each store's refund policy and process
• If you contact us directly, we handle your request under the criteria below and guide you through the store refund process when needed

Withdrawal Within 7 Days

• Within 7 days of purchase, you may withdraw from the purchase (request a refund) for any reason, including a change of mind, as long as the Oracle Tome has not been used (exchanged for Focus Elixirs)
• An Oracle Tome exchanged for Focus Elixirs is considered used, so withdrawal is restricted under Article 17(2) of the Korean Act on Consumer Protection in Electronic Commerce. We display this on the purchase and exchange screens in advance
• Dissatisfaction with tarot results arises after use has begun and is not a ground for withdrawal

Company Errors and Purchases by Minors

• We refund the full amount regardless of the period if the Company is at fault, such as duplicate charges caused by system errors or an Oracle Tome not being credited after payment
• If a minor pays without the consent of a legal guardian, the minor or the guardian may cancel the payment under the Korean Civil Act (guardian verification required)

How to Request a Refund

• Use the refund menu of each store (Google Play Store, App Store)
• Direct developer inquiry: tarot@chinipy.com (please include your purchase receipt or order number)
• We process requests that meet the refund criteria, or guide you to the store refund process, within 3 business days of receipt

4.4 Crum Payments on the Web Service

• When you pay with Crum from your Chinipy integrated account on the Chinipy Tarot web service (chinipy.com/apps/tarot/salon), the Chinipy Integrated Account Terms of Service take precedence over these terms for Crum top-ups, use, withdrawal and refunds

Article 5 (Advertising Service)

5.1 Advertising Policy

• Ad viewing for obtaining Moonlight Shards on event page
• Free tarot reading proceeds using Moonlight Shards (no ad viewing required)
• Event reward acquisition may be restricted if ads are blocked
• Responsibility for ad content lies with the respective advertiser

5.2 Personalized Advertising

• Personalized ads provided through Google AdMob
• Uses advertising identifiers (iOS: IDFA, Android: Google Advertising ID)
• Ad effectiveness measurement based on device information and app usage patterns
• Personalized ad exposure matching user interests

5.3 Right to Refuse Ad Tracking

Users can refuse personalized ad tracking at any time:

• iOS: Settings → Privacy & Security → Tracking → Disable Allow Apps to Request to Track
• Android: Settings → Google → Ads → Disable Ad Personalization

Article 6 (User Obligations)

6.1 Prohibited Acts

• Service abuse and fraudulent use
• Unauthorized use of others' personal information
• Entering false information or attempting technical manipulation
• Acts that harm service stability
• Absolutely believing tarot results
• Using the service for purposes other than entertainment
• Unauthorized commercial use or redistribution of tarot interpretation results
• Unauthorized copying, distribution, or secondary processing of in-app content

6.2 User Responsibilities

• Service Purpose Compliance: Use only for pure entertainment and recreational purposes
• Result Interpretation Caution: Recognize that tarot results are not scientific evidence or medical diagnosis
• Expert Consultation Recommended: Mandatory consultation with relevant field experts for important life decisions
• Minor Management: Use under parental supervision for minors
• Personal Information Management: Obligation to safely manage one's account information

Article 7 (Personal Information Protection and Data Management)

7.1 Personal Information Processing

• Personal information processing follows separate Privacy Policy
• Collect and use only minimal information
• Not provided to third parties without user consent

7.2 Data Security

• Supabase-based security system applied
• Only authenticated users can access API calls
• Personal information stored with encryption
• Technical measures established against hacking, etc.
• Access control system installed and access records kept for at least 1 year

7.3 Personal Information Retention and Deletion Policy

Legally Required Retention Data

• Payment Information: Retained for 5 years from payment date (Electronic Commerce Act compliance)
• Member Basic Information: Retained for 1 year from withdrawal date (fraud prevention purpose)

Service Operation Data Retention Period

• Tarot Question History: Automatically deleted after 7 days
• Dream Content and Dream Interpretation Records: Automatically deleted after 7 days (sensitive information protection)
• Ad Viewing Records: Automatically deleted after 7 days
• Held Assets Status: Retained for 2 years from last activity date

Article 8 (Intellectual Property Rights)

8.1 Company's Intellectual Property Rights

• Copyrights of all content used in this service belong to the company
• Rights to all software, algorithms, and databases within the service belong to the company

8.2 User Usage Restrictions

• Users may use service content only for personal, non-commercial purposes
• Prohibited Acts:
  • Unauthorized copying, distribution, commercial use of tarot card images
  • Resale or commercial utilization of tarot interpretation results
  • Creation and distribution of derivative works from in-app content
  • Unauthorized use of company logo

Article 9 (Service Suspension and Changes)

9.1 Service Changes

• Company may change content for service improvement
• Important changes will be announced in advance
• Item exchange rates, etc. may change according to operational circumstances

9.2 Service Suspension

• May be temporarily suspended due to system maintenance, technical issues, etc.
• 30-day advance notice when service termination is unavoidable

Article 10 (Member Withdrawal and Account Deletion)

10.1 Withdrawal Method

• Using member withdrawal function within the app
• Withdrawal request through direct developer inquiry

10.2 Processing Upon Withdrawal

• Immediate deletion of personal information (except legally required retention)
• Payment information retained for 5 years according to Electronic Commerce Act
• Complete extinction of all held assets
• Re-registration with same account restricted within 31 days after withdrawal
• Previous data cannot be restored upon re-registration

Article 11 (Limitation of Liability)

11.1 Company Liability Limitation

11.2 Disclaimer

Article 12 (Dispute Resolution)

12.1 Governing Law and Jurisdiction

• The laws of the Republic of Korea apply. This does not deprive you of the protection afforded by mandatory consumer protection laws of the country where you reside
• Lawsuits regarding transactions between the Company and users fall under the exclusive jurisdiction of the district court with jurisdiction over the user's domicile (or residence, if there is no domicile) at the time the suit is filed. If the user's domicile or residence is unclear or the user resides abroad, the suit is filed with the court of competent jurisdiction under the Korean Civil Procedure Act

12.2 Dispute Mediation

• Disputes are first resolved through mutual consultation
• Users may apply for mediation to the Korea Consumer Agency, the Content Dispute Resolution Committee or other dispute mediation bodies under applicable laws

Article 13 (Miscellaneous)

13.1 Terms of Service Changes

• Company may change terms of service according to related laws and service operational needs
• Changes are announced in the app or by email at least 7 days before they take effect (30 days for changes unfavorable to users or material changes)
• Service use may be discontinued and withdrawal possible if disagreeing with changed terms